How We Collect and Treat Information
Due to the wide variety of services we
offer, we must acquire certain information about you. We collect
both Personally Identifiable Information as well as Non-Personally
Identifiable Information. All information is stored on a secured
Personally Identifiable Information
includes your name, email address, billing address, shipping address,
telephone number, driver's license number, and payment or credit card
information. This information is required when you buy from our
site, or sell an item to us. In addition, joining our site, other
mailing updates, or participating in surveys may ask you to disclose
your collecting interests. This assists us in catering to your needs
and creating a more enjoyable experience. Personally Identifiable
Information allows us to reconcile and complete transactions by
contacting you and mailing out payments or goods.
Non-Personally Identifiable Information
is data we collect from site usage and traffic patterns. We gather
and analyze this data on both a personal and aggregate basis. If you
are a registered user who has logged in, we may use information about
your activity to enhance and personalize your shopping experience.
This allows us to notify you of changes to our site and new features
or promotions we feel may be of interest to you. You may be a
registered user and choose to opt-out (see below) of receiving this
information if you choose. We collect Non-Personally Identifiable
Information to gain a better understanding of our customers, their
interests, and anything we can use to improve the layout and design
of our site and the products we offer.
We may choose to utilize technology to
collect Non-Personally Identifiable Information. The most common
form is "cookie" technology and "action tags"
which allow "cookies" to be delivered. "Cookies"
are small numeric identifiers which are embedded in your browser and
which allow us to recognize you on our site. They also enable us to
track which pages our visitors view. You may choose to disable
"cookies" in your browser's menu. You will still be able
to access our site without "cookies", but it will limit us
in tailoring our site to your personal interests and needs and make it
impossible for you to purchase items on the web site.
We do not sell or rent your personally
identifiable information to third parties. We may choose to provide
you with third party offerings at our discretion, but this will be
done by us contacting you. Participation in such offerings, will be
completely at your discretion.
Due to the nature of collecting, we
share product information with vendors, suppliers, distributors, and
other collectors in order to fill orders,
execute trades, promote auctions, and look for products.
This information is shared on a non-personal
basis. However, we do share sales information with third parties
retained to perform functions on our behalf. These include, but are
not limited to fulfilling orders, delivering shipments, sending
postal mail, and processing credit card payments. They have access
to personal information needed to perform their duties, but may not
use it for other purposes.
We do respond to legal process . We
will provide your Personally Identifiable Information to appropriate
government agencies when directed by court order or subpoena. We
also reserve the right to offer this information to participate in a
law enforcement investigation. We may also report to law
enforcement agencies any activity we believe to be illegal. Our main
goal is to defend the rights, property, and safety of our company,
our site, our employees and our visitors from fraudulent activity.
All stored personal information is stored on our
secure, PCI compliant server. We strive to maintain the accuracy of the information
we store. We take security measures to protect the loss, misuse, and
alteration of the information under our control. While we are
committed to protecting all of this information, we cannot and will not
be held liable for the loss, misuse, disclosure, alteration or destruction
of this information.
Credit Card Processing
We use the Authorize.Net gateway to
process credit card orders on our site. A customer's information is
encrypted using Secure Socket Layer (SSL) technology with high grade encryption
and sent to their transaction server. Their server sends the data
through the authorization network to the appropriate card issuer's
bank, using a secure, proprietary connection. This information is
then stored on the Authorize.Net server. To learn more about their
processing and policies please visit their web site, at
. Some information is stored on our secure, PCI compliant server, using 256-bit encryption.
Our site may contain links to
third-party sites on the internet which we have no control over.
While we do screen these sites to make sure they provide useful
services to our customers, we cannot be held responsible for their
privacy practices or the content they offer. You should review their
policies to make sure they adhere to your standards.
When you participate in the services we
offer, you will need to create an account with us. You will be
prompted to select a personal password for you to remember. This
password must be at least 6 characters in length. We recommend you
choose a combination of both letters and numbers, to maximize your
level of protection.
Updating/ Changing Your Information
We encourage you to update any
information as it changes. You can choose to update your information
in the following ways. The easiest way is to log in to your account
and update your information electronically. This ensures immediate
processing of updates. You may also choose to send us an update
request via email at firstname.lastname@example.org
or by US mail correspondence. However, these requests could take up
to 60 days to process. We may keep a copy of your prior information
for our own records.
You may choose to opt-out of receiving
email updates, promotions, or third party offerings at your own
discretion. You can do so by responding to email correspondences
with a message to be removed from our list. Email messages from us
will instruct you on how to proceed. Please note that we take
reasonable steps to remove you from mailing updates, but it could
take up to 60 days for us to process such requests.
We do not allow children to participate
in the features of our site. While we cannot keep them from viewing
pages on our site, participation by children under 18 years of age is
allowed only with involvement of a parent or legal guardian.
Please feel free to contact us
regarding any additional issues or concerns you may have about this
policy or any aspect of our web site by using the addresses listed.
Remember, use of our web site constitutes an agreement with this
notices and specific requirements for different activities available
on our site.