Privacy Policy

Collectons.com wants to convey the importance we place on our customers' personal information and privacy. We are committed to making your experience on our site as safe and secure as possible and we appreciate you placing your trust in us. The following policy is intended to answer any questions you may have about our current methods of collecting, storing, and using personal information. Any information we collect is intended to improve your experience and assist us in developing new offerings. We may change some of these policies at any time and for any reason. You may email us and request to be updated in the event of changes to this policy. By visiting and participating in our site you agree to accept the terms of this policy at that time and in their entirety.

Any questions regarding this policy should be directed by email correspondence to privacy@collectons.com or written contact at the following address:

Collectons
1750 30th St. #329
Boulder, CO 80301

How We Collect and Treat Information

Due to the wide variety of services we offer, we must acquire certain information about you. We collect both Personally Identifiable Information as well as Non-Personally Identifiable Information. All information is stored on a secured server.

Personally Identifiable Information includes your name, email address, billing address, shipping address, telephone number, driver's license number, and payment or credit card information. This information is required when you buy from our site, or sell an item to us. In addition, joining our site, other mailing updates, or participating in surveys may ask you to disclose your collecting interests. This assists us in catering to your needs and creating a more enjoyable experience. Personally Identifiable Information allows us to reconcile and complete transactions by contacting you and mailing out payments or goods.

Non-Personally Identifiable Information is data we collect from site usage and traffic patterns. We gather and analyze this data on both a personal and aggregate basis. If you are a registered user who has logged in, we may use information about your activity to enhance and personalize your shopping experience. This allows us to notify you of changes to our site and new features or promotions we feel may be of interest to you. You may be a registered user and choose to opt-out (see below) of receiving this information if you choose. We collect Non-Personally Identifiable Information to gain a better understanding of our customers, their interests, and anything we can use to improve the layout and design of our site and the products we offer.

We may choose to utilize technology to collect Non-Personally Identifiable Information. The most common form is "cookie" technology and "action tags" which allow "cookies" to be delivered. "Cookies" are small numeric identifiers which are embedded in your browser and which allow us to recognize you on our site. They also enable us to track which pages our visitors view. You may choose to disable "cookies" in your browser's menu. You will still be able to access our site without "cookies", but it will limit us in tailoring our site to your personal interests and needs and make it impossible for you to purchase items on the web site.

Information Disclosure

We do not sell or rent your personally identifiable information to third parties. We may choose to provide you with third party offerings at our discretion, but this will be done by us contacting you. Participation in such offerings, will be completely at your discretion.

Due to the nature of collecting, we share product information with vendors, suppliers, distributors, and other collectors in order to fill orders, execute trades, promote auctions, and look for products. This information is shared on a non-personal basis. However, we do share sales information with third parties retained to perform functions on our behalf. These include, but are not limited to fulfilling orders, delivering shipments, sending postal mail, and processing credit card payments. They have access to personal information needed to perform their duties, but may not use it for other purposes.

We do respond to legal process . We will provide your Personally Identifiable Information to appropriate government agencies when directed by court order or subpoena. We also reserve the right to offer this information to participate in a law enforcement investigation. We may also report to law enforcement agencies any activity we believe to be illegal. Our main goal is to defend the rights, property, and safety of our company, our site, our employees and our visitors from fraudulent activity.

Security

All stored personal information is stored on our secure, PCI compliant server. We strive to maintain the accuracy of the information we store. We take security measures to protect the loss, misuse, and alteration of the information under our control. While we are committed to protecting all of this information, we cannot and will not be held liable for the loss, misuse, disclosure, alteration or destruction of this information.

Credit Card Processing

We use the Authorize.Net gateway to process credit card orders on our site. A customer's information is encrypted using Secure Socket Layer (SSL) technology with high grade encryption and sent to their transaction server. Their server sends the data through the authorization network to the appropriate card issuer's bank, using a secure, proprietary connection. This information is then stored on the Authorize.Net server. To learn more about their processing and policies please visit their web site, at http://www.authorize.net . Some information is stored on our secure, PCI compliant server, using 256-bit encryption.

Third-Party Links

Our site may contain links to third-party sites on the internet which we have no control over. While we do screen these sites to make sure they provide useful services to our customers, we cannot be held responsible for their privacy practices or the content they offer. You should review their policies to make sure they adhere to your standards.

Password Protection

When you participate in the services we offer, you will need to create an account with us. You will be prompted to select a personal password for you to remember. This password must be at least 6 characters in length. We recommend you choose a combination of both letters and numbers, to maximize your level of protection.

Updating/ Changing Your Information

We encourage you to update any information as it changes. You can choose to update your information in the following ways. The easiest way is to log in to your account and update your information electronically. This ensures immediate processing of updates. You may also choose to send us an update request via email at updates@collectons.com or by US mail correspondence. However, these requests could take up to 60 days to process. We may keep a copy of your prior information for our own records.

Opt-Out

You may choose to opt-out of receiving email updates, promotions, or third party offerings at your own discretion. You can do so by responding to email correspondences with a message to be removed from our list. Email messages from us will instruct you on how to proceed. Please note that we take reasonable steps to remove you from mailing updates, but it could take up to 60 days for us to process such requests.

Age Restrictions

We do not allow children to participate in the features of our site. While we cannot keep them from viewing pages on our site, participation by children under 18 years of age is allowed only with involvement of a parent or legal guardian.

Questions

Please feel free to contact us regarding any additional issues or concerns you may have about this policy or any aspect of our web site by using the addresses listed. Remember, use of our web site constitutes an agreement with this policy as well as our Terms of Use, which includes legal notices and specific requirements for different activities available on our site.

Email us: privacy@collectons.com

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1750 30th St. - Boulder, CO - 80301
(303) 339-7777 - 1-866-680-2655
01.02.01-6