Shopping @ www.CollecTons.com
Navigation Methods of Shopping Ordering Searching Using the Wishlist

Navigation Back to top of page
Basic Navigation
Shopping:
On the left hand side of the screen you will find our main navigation bar for shopping. This is the easiest way to begin shopping on our site.
  1. Decide which type of items you would like to view, for instance coins, collecting supplies or gifts.
  2. Click on one of the broad categories.
  3. If you wish, you may refine your search further and narrow the list of displayed items by selecting a secondary category listed above the items.
  4. Repeat until you have found the items you are searching for.


Information:
All of our information links are listed at the top of the page and have the same navigation method as that discussed above.
Arranging Item Lists
Each category, secondary category and subcategory link yields an applicable list of items from our inventory. Underneath the list of categories are a series of options that control how the list is displayed:
  • Popularity of the item listing
  • Age of the item listing
  • Alphabetically by the item's title
  • Or by price
Additionally, you may select the number of items per page or jump to a particular page.
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Methods of Shopping Back to top of page
Category / Secondary / Subcategories
As discussed under basic navigation, you may navigate quite simply through the web site using our basic coin, supply, or gift category structure and then arrange the item lists in a manner that makes it easy to view the products. This method is the most commonly used as it is simple to browse or refine a list to the point where a particular item can be found.
Shop by Brand
An option for supply or gift shopping is to begin by selecting a particular brand of item. Towards the bottom left of the page, you will find a link to all of the brands we carry. By selecting one of these brands, you will narrow the list of applicable categories / secondary / subcategories to only that brand. This is an excellent method of shopping for those who are looking for an item from a particular manufacturer
Shop by Year
An option for coin shopping is to "shop by year". Coin collectors looking for a particular coin will find this useful as they can begin by narrowing the search to a particular year.
  1. Select the desired year from the advanced search box at the top of your screen. This will show only coins we carry that were minted that year.
  2. Refine your search by using the options at the top of the item listings.
Additionally, a drop down menu will appear on the right hand side of your screen. You can use this box to quickly change years as you find the coin you are looking for and proceed to the next coin in your list. Keep in mind that the box on the right will keep you within the current coin category. To clear the coin category again and start another search, simply select the year from the the advanced search box on the top of the screen.
Shop by Denomination
An option for supply and coin shopping on our site is to begin by selecting a particular denomination. Within the advanced search box, at the top of the page, you will find a drop down list of Denominations. By selecting a denomination, you will narrow the list of applicable categories / secondary / subcategories to specific coins and coin supply items which fit that denomination. This is an excellent method of shopping for those who are looking for a supply item for a particular coin or to list all of our inventory of that denomination. It should be noted that the search by denomination feature only yields coins and supplies for that specific denomination, it does not display the products which apply to all denominations. For example, selecting "dime" will display all dime pages and albums, but not the blank binders to hold the pages. To see the entire selection of coins and coin supplies select "all" from the denomination search or select from one of the categories on the left hand side of the screen.
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Ordering Back to top of page
Adding to the Shopping Cart
Just as in any other store, the first thing you do when you enter is get a shopping cart to put the items you wish to purchase into, just by entering www.CollecTons.com, you automatically have a shopping cart to store your items in until you are ready to make your purchase.

To add an item to the cart, click on the "Add to Cart" button in the item listing. Once the item is in your cart, the item listing will have a yellow background. This reminds you that there is already one or more of that item in your shopping cart.

To increase the quantity of the item in your cart, click on the "Add to Cart" button again or view your shopping cart as discussed below and make the necessary changes there.
The Shopping Cart
Viewing the Shopping Cart:
Once an item has been added to your shopping cart, the contents of the cart will appear on the right hand side of your screen. To manage the contents of your shopping cart, click on the "View Cart" link which you will find in several spots on your screen.

Adjusting the Quantities:
Once you've click on the "View Cart" link, you may adjust the number of any particular item in your cart by clicking on either the + or the - buttons. You may also type the desired quantity into the "Quantity" box and click on the "Update" button. To remove an item from the cart, click on the "Delete" button found next to the item's title.

Move to Wishlist:
For a more thorough discussion of the wishlist, please see the Using the Wishlist section of this manual. Briefly, the wishlist is a way for you to maintain a list of items you wish to own at some time in the future. If you wish to own the item that is in your cart, but do not wish to purchase it at that time, simply click on the "Move to Wishlist" button and the item will be removed from your cart and added to your wishlist. Again, for a more thorough discussion of the Wishlist feature on the website, pleass see the Using the Wishlist section of this manual.

Exiting the Cart:
Once you have completed the necessary edits to your shopping cart, click on the "Continue Shopping" link to return to the point where you left off in your shopping, or click on the "Check Out" button to proceed to the purchase point and complete your shopping.
Checkout, or How to Make Your Purchase
  • CollecTons' Secure Credit Card Processing System:
    To use our in house credit card processing system, click on the "CollecTons Checkout" button on the "View Cart" page. From there, you will be asked for some contact information.

    • Contact Information:
      The simplest method of communication over the internet is via email. If you are shopping at www.CollecTons.com, we will assume that you have an email address. If you do not have an email address, please call us @ 1-866-680-COLLECT to place your order or create an email address (we recomend gmail for free email addresses).

      Some of you have already joined our community. If that is the case, simply log in to proceed with your order. If you haven't joined, you should consider it. There are a number of benefits to joining, including special offers and coupons, access to your order history and faster check out. It only takes a second and we think you'll be glad that you did. If you don't want to join our community, we still need your email address. Just follow the instructions on the screen.

      Don't forget to take a look at our news letter options at the bottom of the screen. You don't have to be a member to get the newsletter, and you may be eligible for a discount if you sign up. Let me assure you that we do not send spam and that we honor every unsubscribe request. If you subscribe, you will see that the first line of every email is a link that will automatically unsubscribe you, so go head and subscribe and if you don't like it, take 2 seconds out of your busy schedule to click on that link and you'll never get a news letter from us again.

    • Delivery Information:
      Once you have logged in, joined our community or given us your email address, you will be asked for an address to ship your order to. In some cases, we will have addresses on file for you and you can easily select one from the drop down menu. If this is your first order with us, you'll need to enter your shipping address.

      If you have any questions about shipping, please don't hesitate to contact us.

      Once you have selected or entered an appropriate address, click on the "Continue" button at the bottom of the page.

    • Credit Card:
      If you're a member of our community, you may find that there are one or more credit cards on file for you. If this is the case, they can be found in the section marked "Quick Checkout" on your screen. If you want to use one of these cards, just click on the "Quick Checkout" button (see, another reason to join the community). If not, click on the "Pay by Credit Card" button. You will need to enter the billing address for the credit card, If your billing address is the same as the shipping address, just click on the link labelled "(Copy Shipping Address)". Once you've entered the billing address, you will need to give us some information about your credit card.

      • Store this card in your profile?:
        By checking this box, the credit card will be stored in your profile, making for a faster check out the next time you make a purchase.

      • Nick Name:
        If you store the card in your profile, you can use this nick name to quickly identify the card.

      • Credit Card Type:
        We accept Visa, MasterCard, Discover and American Express. Please select the appropriate option for your card from the list.

      • Credit Card Number:
        This is the long string of numbers on the front of your card.

      • Expiration Date:
        Also taken from the front of the card.

      • Card Verification Number (CVN):
        This is a sequence of numbers found on your card that helps verify that you are the owner of the card, or are authorized to use the card. Use the images at the bottom of the checkout page to help you find this number on your card.

      Once you have filled in all of the appropriate information, please click on the "Submit Order" button. Only click it once though, we don't want you getting charged twice.

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Searching Back to top of page
For customers who either prefer to find a specific item with minimal navigation, or who have browsed through www.CollecTons.com and were unable to find the item they were looking for, we provide a search function. You will find it at the top of the page. To use it, replace the words "Keyword Search" with the words you are searching for and click on the button labelled "Go". Once you have run the search, you may further refine the results by changing your search terms, selecting a particular category or subcategory to perform the search in or narrowing the search by year, denomination or brand.
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Using the Wishlist Back to top of page
Purpose of a Wishlist
The wishlist is, as the name implies, a list of things you are wishing for. You can browse our site and add items at your leisure and then come back to purchase them when you are ready. Alternatively, you can send the wishlist to a friend or loved one and get something better than socks for your birthday this year. We hope that with our large selection of items, you'll find it unnecessary to keep that clunky pile of catalogs and scratch paper on your desk, detailing all the things you need to complete your collection.
Creating and Using a Wishlist
You must be a member of the CollecTons community in order to maintain a wishlist at www.CollecTons.com. Joining is quick and easy and has a number of benefits, including special purchase offers, access to your order history and faster checkouts. The easiest way to join, if it's a wishlist you desire, is to click on the "Add to Wishlist" button or link. You will be prompted to join or login. Follow the instructions on the screen. If you are already a member, click on the "Log In" link at the top of your screen.

Maintaining your wishlist is much like maintaining your shopping cart. Click on the "Add to Wishlist" button to add the item to your wishlist. The item listing will then turn purple to let you know that the item is in your wishlist. Clicking on the button again will increase the number of the item in your list by one. You can view and share your wishlist by clicking on the "Manage List" button.
Managing Your Wishlist
Once you have created a wishlist, you can click on the "Manage Wishlist" button to access all of it's features. Each item in your list has the following attributes and actions:
  • Requested
    This is the number of items you have requested. You may edit this field to reflect the number of this item you would like to purchase or receive.
  • Recieved
    This is the number of items you have received. You may edit this field to reflect the number of this items you have purchased or received. If you or someone else purchases this item for you, off of your wishlist, this number will automatically incremented to prevent others from buying too many of this item for you.
  • Priority
    This is how badly you want or need this item. If you send your wishlist to a friend, this will help them decide which of the items on your list they are going to purchase for you.
  • Comments
    These are notes about the item in your list. For instance, it may be a reminder about why you want the item, or it may be instructions to somebody else about why you want the item.
  • Update
    If you modify the Requested, Received, Priority or Comments for an item, please click on the "Update" button to insure your changes are saved to your list.
  • Delete
    Click on this button to delete the item from your wishlist.
  • Buy Now
    Click on this button to remove the item from your wishlist and add it to your shopping cart.
Wishlist Features
Once you have created a wishlist, you can click on the "Manage Wishlist" button to access all of it's features. Your wishlist has the following attributes and actions:
  • Public versus Private Lists
    A private list can only be viewed by you and anyone you choose. On the other hand, someone can find a public list if they know your email address or your name. Regardless of whether your list is public or private, the only information we will ever give to anybody about you is the items you want, your name, city, state and email address.
  • Shipping Address
    Associating a shipping address with your wishlist will enable your friends to purchase items off of your wishlist for you and have them sent directly to you, without knowing what your shipping address is. In the interest of privacy, we don't tell your friends anymore than your name, city and state..
  • Send your list to a friend
    There are 3 ways to share your list.
    • Make the list public and tell your friends to search for you by visiting www.CollecTons.com and clicking on the link "Find someone's wishlist".
    • Click on the "Send Your List to a Friend" link on the "Manage Your Wishlist" page and then copy and paste your list url.
    • Click on the "Send Your List to a Friend" link on the "Manage Your Wishlist" page and then fill out the form that is shown to send the list directly to one or more of your friends.
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1750 30th St. - Boulder, CO - 80301
(303) 339-7777 - 1-866-680-2655
01.02.01-6